SHIPPING & RETURNS

Shipping Policy

Thank you for visiting and shopping at ​prayaasonline.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped on holidays.If we are experiencing a high volume of orders, shipments may be delayed by a few days. Our orders are shipped for delivery within 5-7 business days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Damages

If you received your order damaged, please contact us at helloprayaas@gmail.com to file a claim. Please save all packaging materials and damaged goods before filing a claim. We request you to make a 360 degree video recording of the damaged products. The claim shall be filed within 5 days of receiving the order.

Contact

For any grievances relating to shipping you can contact us on 9873856793 or send us an email on contact.pyrayaas@gmail.com

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Cancellation Policy

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If for any reason you wish to cancel your order, you can do so by writing to us at helloprayaas@gmail.com within 24 hours of you placing the order. 

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Refund Policy

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Thank you for your purchase. We hope you are happy with your purchase. However, if you receive and damaged or a defective product, you may return it to us for a full refund or store credit or exchange it for any other product of your liking.